As a small, women-owned business, we know what it means to be both scrappy and consultative. Our team brings a variety of skill sets to diverse projects with a unifying purpose to bring clarity to a cluttered world. For more than 25 years, we’ve done just that by letting these values guide us.

QUALITY

Consistently deliver excellent writing, editing, and design.

FLEXIBILITY

Trust our team to know how, when, and where they do their best work.

SUSTAINABILITY

Steadily guide a profitable, environmentally conscious business.

COMMUNITY

Serve our diverse communities through volunteer time and donations.

Our Team

Writers, editors, designers, and project managers. McMul hires W-2 employees—not contract writers or freelance editors—so every person placed on your project has been tested, trained, and mentored. And every team member is backed by a deep pool of additional resources if you need to quickly scale up.​

Paige Frame President at McKinnon-Mulherin
Paige Frame President

The luck of the Irish brought Paige to McMul on Saint Patrick’s Day 2008. With an English degree from Utah State University in hand, she quickly progressed from technical writer, editor, and proofreader to director of operations, when she went back to school to get her MBA from Westminster University, and then became president of McKinnon-Mulherin in 2017. A year later, Paige was recognized as one of Utah Business’s Forty Under 40.

Ted Twinting Director of Sales and Marketing at McKinnon-Mulherin
Ted Twinting Director of Sales & Marketing

Boundless curiosity is at the heart of all Ted’s conversations. His thirst for knowledge led him to major in history and French at Utah State University before getting a master’s in nonprofit management from the University of Maryland Global Campus. Since joining McMul in 2018, Ted continues to be a lifelong learner using his decade of business and sales experience to connect the right people and bring clarity to a cluttered world.

Steven Clark Operations Manager at McKinnon-Mulherin
Steven Clark Operations Manager

As Walt Disney said, “There’s no magic in magic. It’s all in the details.” Steven makes the details look as easy as waving a wand. Whether drawing on his professional and technical writing degree from Utah State University to proofread a final document or using his MBA from Keller Graduate School of Management of DeVry University to manage our internal systems and send invoices, he’s been making sure every detail is in place at McMul since 2016.

Jennifer Hughes Manager of Editing and Excellence at McKinnon-Mulherin
Jennifer Hughes Manager of Editing & Excellence

This four-time limerick contest winner enjoys the challenge of getting just the “write” word. One of our best writers and editors since she started at McMul in 2015, Jennifer is now over quality and professional development. With an English degree and more than 25 years of experience, she helps cheer, mentor, and coach our team to write right and deliver their best work on every project.

Synthia Clark Head of Projects at McKinnon-Mulherin
Synthia Clark Head of Projects

For another picture of Synthia, look up efficient in the dictionary. She adeptly balances her corporate communication degree and master’s in instructional technology to make sure everyone is in the right role and projects are completed on time. Everywhere she goes, she’s recognized for her hard work and creativity, including winning McMul Awards since 2018 and being a finalist in the AECT Design & Development Competition.

Jennifer Fegely at McKinnon-Mulherin
Jennifer Fegely Project Manager

Extreme dedication is what gets Jennifer up at 4 a.m. for international client meetings—that and more than 12 years of management experience. She leans into her communication degree from the University of Utah to both write clear content and develop relationships with clients. Queen of managing calls, schedules, and personalities, Jennifer is an ideal keep-your-cool project manager.

Deborah Moeller at McKinnon-Mulherin
Deborah Moeller Senior Writer & Editor

A writer, editor, and proofreader at McMul since 2005, Deb has mentored nearly every editor on our current team. While she does use her degree in English literature to write novels on the side, she brings the same creativity to business writing. She’s a natural at matching a client’s tone, and she is especially skilled at crafting compelling proposals and grants that win business.

Brianne Sorensen Marketing Communications Specialist at McKinnon-Mulherin
Brianne Sorensen Marketing Communications Specialist

Brianne is so proactive she might just be a mind reader. Whether writing a blog, leading a meeting, or organizing a Gantt chart, she impressively delivers with little direction. Her degrees in journalism and English with a professional and business writing emphasis from Utah State University prepared her for the wide variety of work at McMul, which she does so well.

David Wilkinson at McKinnon-Mulherin
David Wilkinson Instructional & Graphic Designer

David personifies our Flexibility value. He was a graphic designer working in broadcast journalism for nearly 20 years before getting his master’s in instructional design from Utah State University. Now, at McMul since 2019, he’s melded his expertise in both types of design to deliver the right graphic or training interaction for many happy clients.

Careers

Are you picturing your face here? We are always looking for diverse candidates to grow our pool of talented writers, editors, instructional designers, graphic designers, and project managers.

Culture

Working exclusively from home offices doesn’t stop our team from building strong relationships with each other. We love to get together, whether that’s to share industry knowledge over a potluck, to meet each other’s dogs on a video call, or to discuss a good book with the McMul Bookworms.

Our team lives up to our Community objective and is quick to support each other, learn from each other, and step up when someone needs help. Most importantly, they lean on each other’s differences—delighting in the stretch and growth that comes from diverse perspectives and insights.

Benefits

Flexible schedules and working from home always top the list of our employees’ favorite benefits. We prioritize work-life balance, whether that includes kids, travel, or biking during your lunch break.​
McMul also offers these competitive benefits:

  • Paid time off for salaried and project-based employees​

  • Health and dental insurance​

  • 401(k) with company match

  • Paid volunteer and professional development time

Expectations

Thanks to our proven testing and vetting, we consistently hire the best writers, editors, and instructional designers. Those who thrive at McMul are deadline driven, scrappy, and proactive. Our employees can jump into fast-paced projects, flexibly accept job assignments, and get up to speed quickly on unfamiliar topics.​

Most importantly, we expect employees to be quick communicators, meet our productivity guidelines, and deliver high-quality materials on time.​

Open Positions

Are you a bright, multitalented writer or designer ready for a new challenge? If McMul seems like it could be the next step in your career, send your résumé and a cover letter to info@mcmul.com to find out what positions are open.​

McMul is an inclusive workplace and an equal opportunity employer. Our differences make us stronger, and we are always looking to increase our diversity. All are welcome and encouraged to apply.

Our History

Our History

On May 20, 1997, Kate Reddy, Regina Davis, and Shauna Bona incorporated McKinnon‑Mulherin and named the company after Kate and Shauna’s moms. Our three founders continue to serve on the company’s board and guide McMul to continued success.

1998–2001. Steady Growth.

Business grew steadily over the next three years as we developed an in-house team of information designers. In 2001, McMul passed the $1 million mark in yearly sales.​

2003–2004. Banshee.

We created, developed, and released the web-based training application Banshee, which enabled companies to deliver fast, effective e‑learning to their employees and customers. In 2004, Banshee was the runner-up in Stoel Rives technology awards.​

2007. Double-Check.

We created the quick-turnaround online proofreading service Double-Check for projects that need a final proofread from a real person—not a machine.

2010. Virtual Office.

Since inception, we’ve offered telecommuting to employees. In 2010, nearly our whole team was working from home, so we decided to become a completely virtual office. Team members were just as efficient and responsive from home offices, and McMul continued to uphold our objective of workplace flexibility.

2017. New Leadership.

After nine years at McMul, Paige Frame became president of the company just before our 20th anniversary. We continued to build the management team by promoting Madeline Brown to team leader, Steven Clark to operations manager, and Ted Twinting to director of sales and marketing. Founders Kate and Shauna started McKinnon‑Mulherin Consulting.

2018. Coworking Space.

While McMul continued to thrive as a virtual company, several team members wished for more in-person time and a consistent option for client meetings. We found a best-of-both-worlds solution by joining a coworking space at the Work Hive. Our team still works primarily from home, but now we also have a dedicated office space for meetings and collaboration. ​

Our Awards

Awards

It’s not bragging if someone else says it. McMul has been recognized time and again for excellence in business, leadership, and flexibility.

Fastest Growing Businesses in Utah

MountainWest Venture Group named McKinnon‑Mulherin as #39 of 100 Fastest Growing Businesses in Utah in 2003.​

Best of the Beehive

We were chosen by Salt Lake Magazine in 2001 as one of the Utah 100 Best of the Beehive.​

30 Women to Watch

Kate Reddy and Shauna Bona were chosen by Utah Business Magazine, the Women’s Business Center, and the National Association of Women Business Owners of Salt Lake City (NAWBO/SLC) as two of 30 Women to Watch in 2001.​

Top Women-Owned Business

We made Utah Business Magazine’s prestigious top women-owned businesses lists for fifteen years in a row (2006–2020), and DiversityBusiness.com’s top women-owned businesses in Utah for eight years in a row (2009–2016).​

NAWBO Awards

Kate Reddy was given the President’s Award by NAWBO/SLC in 2004 and won the National NAWBO’s Leadership Award for Unsung Hero in 2005.​

Salt Lake Chamber Awards

Kate Reddy was given the Chamber Champion Award by the Salt Lake Chamber in 2004. Shauna Bona, Kate Reddy, and Regina Davis received the Entrepreneurial Success Award in 2006. Shauna Bona was chosen as a Salt Lake Chamber Pathfinder in 2009.​

Runner-up in Stoel Rives Award

We were chosen as a runner-up in Stoel Rives technology awards for the web-based training application Banshee in 2004.​

Enterprising Women of the Year

Kate Reddy received the Enterprising Women of the Year Award in 2004.​

Sloan Award for Workplace Flexibility

We won the Sloan Award for Workplace Flexibility every year we applied, seven years in a row (2005–2012).

Forty Under 40

Paige Frame was chosen by Utah Business Magazine as one of Forty Under 40 in 2018. Fourteen years earlier in 2004, Shauna Bona won the same award.​

Paige Frame and McMul team members at Forty Under 40 awards event