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Desktop Versus Web Office Apps: The Difference between a Bridgerton and the Working Class

Desktop Versus Web Office Apps: The Difference between a Bridgerton and the Working Class

By Steven Clark | March 8th, 2021 | Categories: Knowledge management, User guides

As I sat down to watch another episode of Bridgerton, I started thinking about Microsoft Office apps—because that’s an entirely normal thing to do while watching a period drama series. When it comes[...]

By Steven Clark | March 8th, 2021 | Categories: Knowledge management, User guides
Just between You and SME

Just between You and SME

By Synthia Clark | February 22nd, 2021 | Categories: Knowledge management, Instructional design

The importance of symbiotic relationships

By Synthia Clark | February 22nd, 2021 | Categories: Knowledge management, Instructional design
The Value of a Company Style Committee

The Value of a Company Style Committee

By Steven Clark | January 19th, 2021 | Categories: Knowledge management, Writing, Proofreading

Just as important as your brand, your writing style—tone, common abbreviations, punctuation usage, etc.—provides a consistent voice for your business. But who owns your company’s writing style? Maybe[...]

By Steven Clark | January 19th, 2021 | Categories: Knowledge management, Writing, Proofreading
Saving Our Client’s Vital Training from the Death of Flash

Saving Our Client’s Vital Training from the Death of Flash

By Russell Lowe | November 23rd, 2020 | Categories: Knowledge management, eLearning, Instructional design

The Utah Poison Control Center (UPCC) had a dilemma. They had a great training, built in Adobe Flash, that had been in service since 2010. The content, theory, and instructional design had yielded[...]

By Russell Lowe | November 23rd, 2020 | Categories: Knowledge management, eLearning, Instructional design
It’s Time to KonMari Your Document Folders

It’s Time to KonMari Your Document Folders

By Steven Clark | October 6th, 2020 | Categories: Knowledge management

You’ve figured out the joy of folding your socks the Marie Kondo way. So now it’s time to pause and reflect on your current state of digital organization—specifically, your document folders.

By Steven Clark | October 6th, 2020 | Categories: Knowledge management
7 Tips to Navigate Microsoft Teams More Efficiently

7 Tips to Navigate Microsoft Teams More Efficiently

By Steven Clark | August 4th, 2020 | Categories: Knowledge management, Internal communication, User guides

As a mostly remote company, we rely on Microsoft Teams for much of our team and one-on-one collaboration. Many other companies have joined us on this virtual voyage. And now that I’ve mastered the[...]

By Steven Clark | August 4th, 2020 | Categories: Knowledge management, Internal communication, User guides
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