Approach

McKinnon-Mulherin's approach works because we combine technical and business writing with expertise in online development, instructional design, usability, and strategic planning. We ensure the quality of our projects with up-front planning, user analysis, collaborative teams, and quality standards.

We are flexible in the ways we work with our clients:

• Information Design Consulting. Our team completes audience and skills gaps analyses, communication audits, and needs assessments to help or determine your training and development needs.
• Full Project Outsourcing. You pass off an entire project to be managed, developed, and delivered by our team.
• Shared Development. Our team works with your team by taking responsibility for specific deliverables or specific project roles.
• Peer Mentoring. Our team members work with your team members to train them during the development process. We can work shoulder-to-shoulder with your team to transfer project-development knowledge.
• Team Member Placement. We provide writers, artists, editors, instructional designers, or developers to fill a role on your team.